Last Updated: July 15, 2026
Printezia (“Printezia”, “Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of our customers, website visitors, business partners, and service users.
This Privacy Policy explains how we collect, use, store, disclose, and protect information obtained through our website, communications, quotations, orders, design services, sourcing services, packaging services, printing services, and related business activities.
By accessing our website, requesting a quotation, submitting information, placing an order, or using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Information You Provide Directly
We may collect information that you voluntarily provide to us, including but not limited to:
Contact Information
- Name
- Company Name
- Email Address
- Phone Number
- WhatsApp Number
- Billing Address
- Shipping Address
- Country and Region
Business Information
- Product Requirements
- Packaging Requirements
- Printing Requirements
- Quantity Requirements
- Material Preferences
- Project Information
- Delivery Requirements
Artwork and Design Information
- Logos
- Packaging Artwork
- Labels
- Product Information
- Branding Materials
- Marketing Materials
- Design Files
- Images
- Graphics
- Text Content
Communications
- Quotation Requests
- Contact Form Submissions
- Emails
- WhatsApp Messages
- Customer Support Requests
- Production Discussions
- Feedback and Reviews
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
Device Information
- Browser Type
- Device Type
- Operating System
- Screen Resolution
- Language Settings
Usage Information
- Pages Visited
- Time Spent on Website
- Navigation Activity
- Referring Websites
- Click Activity
Technical Information
- IP Address
- Session Information
- Cookie Data
- Log Files
- Website Performance Data
2. How We Use Your Information
We may use collected information for the following purposes:
Providing Services
- Preparing Quotations
- Processing Orders
- Managing Projects
- Creating Artwork
- Providing Design Assistance
- Arranging Production
- Coordinating Shipping
- Delivering Products
Customer Support
- Responding to Inquiries
- Providing Technical Assistance
- Handling Complaints
- Resolving Claims
- Managing Customer Relationships
Business Operations
- Internal Administration
- Record Keeping
- Accounting
- Auditing
- Fraud Prevention
- Legal Compliance
Website Improvement
- Improving Website Functionality
- Analyzing User Behavior
- Enhancing User Experience
- Monitoring Website Performance
Marketing and Communications
- Sending Quotations
- Order Updates
- Production Updates
- Shipping Updates
- Promotional Communications
- New Service Announcements
- Industry Updates
You may opt out of promotional communications at any time.
3. Artwork, Design Files, and Customer Content
Customers may provide artwork, logos, designs, product information, labels, branding materials, and related content for quotation, design, sourcing, production, and order fulfillment purposes.
Such information may be used solely for:
- Quotation Preparation
- Design Services
- Sampling
- Production Coordination
- Product Supply
- Shipping and Fulfillment
Customers are responsible for ensuring that submitted content is accurate and legally authorized.
Printezia does not independently verify the legality, ownership, accuracy, completeness, or regulatory compliance of customer-provided content.
4. Sharing of Information
Printezia does not sell customer personal information to third parties.
We may share information where reasonably necessary with:
Production Partners
- Printers
- Packaging Suppliers
- Converters
- Production Facilities
- Manufacturers
- Approved Vendors
Service Providers
- Shipping Companies
- Freight Forwarders
- Courier Services
- Payment Processors
- Technology Providers
- Hosting Providers
Professional Advisors
- Accountants
- Auditors
- Legal Advisors
- Consultants
Government and Legal Authorities
Information may be disclosed where required by:
- Applicable Laws
- Court Orders
- Regulatory Authorities
- Government Agencies
- Law Enforcement Authorities
5. File Sharing with Suppliers and Production Partners
To prepare quotations, create samples, coordinate production, source products, and fulfill orders, Printezia may share customer artwork, specifications, designs, files, and related information with approved suppliers, production partners, vendors, converters, logistics providers, and service providers.
Such sharing is limited to what is reasonably necessary to provide requested products and services.
6. International Data Transfers
Printezia serves customers worldwide.
Information may be processed, stored, transferred, or accessed in Pakistan and other countries where our suppliers, service providers, business partners, or customers are located.
By using our services, customers consent to such transfers where reasonably necessary for business operations and order fulfillment.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality and user experience.
These technologies may be used for:
Essential Functions
- Website Operation
- Security
- Session Management
Analytics
- Website Traffic Analysis
- Visitor Statistics
- Performance Monitoring
Marketing
- Advertising
- Remarketing
- Campaign Measurement
Users may disable cookies through browser settings; however, certain website functions may become unavailable or operate improperly.
8. Data Retention
Printezia may retain information including:
- Quotations
- Orders
- Invoices
- Communications
- Artwork Files
- Design Files
- Samples
- Production Records
- Shipping Records
Information may be retained for as long as reasonably necessary for:
- Business Operations
- Legal Compliance
- Accounting Requirements
- Tax Requirements
- Contractual Obligations
- Dispute Resolution
- Fraud Prevention
- Recordkeeping Purposes
9. Artwork and File Storage Disclaimer
Printezia may store artwork files, design files, quotations, proofs, production records, and related project materials for operational purposes.
However, Printezia is under no obligation to permanently maintain, archive, preserve, or provide access to any artwork, design files, proofs, source files, production files, or project records.
Customers are encouraged to maintain their own copies of all important files and materials.
10. Data Security
Printezia implements commercially reasonable measures to help protect information against unauthorized access, misuse, alteration, disclosure, or destruction.
Security measures may include:
- Access Controls
- Password Protection
- Internal Security Procedures
- Vendor Security Measures
- Administrative Safeguards
Despite reasonable efforts, no method of electronic transmission, internet communication, or electronic storage can be guaranteed to be completely secure.
11. Marketing Communications
Printezia may send marketing and promotional communications regarding:
- Products
- Services
- Special Offers
- Industry News
- Company Updates
Recipients may unsubscribe from promotional communications at any time by contacting us or using available unsubscribe methods.
Operational communications relating to quotations, orders, production, payments, and shipping may still be sent where necessary.
12. WhatsApp and Third-Party Communication Platforms
Customers who choose to communicate with Printezia through WhatsApp, email, social media platforms, messaging applications, or other third-party communication services acknowledge that such communications are also subject to the privacy practices and terms of those third-party providers.
Printezia shall not be responsible for the privacy practices, security measures, or policies of third-party communication platforms.
13. Third-Party Websites
Our website may contain links to third-party websites, platforms, or services.
Printezia is not responsible for:
- Third-Party Content
- Third-Party Privacy Policies
- Third-Party Security Practices
- Third-Party Services
Users should review the privacy policies of any third-party websites they visit.
14. Children’s Privacy
Printezia’s website and services are intended for business and commercial use and are not directed toward individuals under eighteen (18) years of age.
We do not knowingly collect personal information from children.
If we become aware that information has been collected from a child without appropriate authorization, reasonable efforts will be made to remove such information.
15. Your Rights
Subject to applicable laws, users may request:
- Access to Personal Information
- Correction of Inaccurate Information
- Updating of Information
- Marketing Opt-Out Requests
- Certain Deletion Requests
Printezia may retain information where required for:
- Legal Compliance
- Accounting Requirements
- Fraud Prevention
- Contractual Obligations
- Business Operations
- Dispute Resolution
- Legitimate Business Interests
16. Business Transfers
If Printezia undergoes a merger, acquisition, reorganization, restructuring, asset sale, business transfer, or similar transaction, customer information may be transferred as part of the business assets involved in such transaction.
17. Changes to this Privacy Policy
Printezia reserves the right to modify, update, amend, or replace this Privacy Policy at any time.
Updated versions shall become effective immediately upon publication on the website.
Continued use of the website or services after publication of an updated Privacy Policy constitutes acceptance of the revised Privacy Policy.
18. Contact Information
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Printezia
Website: printezia.com
Email: print@printezia.com
Location: Lahore, Pakistan
By using our website, requesting quotations, submitting information, communicating with us, placing orders, or using our services, you acknowledge that you have read and understood this Privacy Policy.