Last Updated: July 15, 2026

This Acceptable Use Policy (“Policy”) governs the use of Printezia’s website, services, quotations, design services, artwork preparation services, printing services, packaging services, sourcing services, supply services, communications, and related business activities.

Printezia is committed to conducting business responsibly and in compliance with applicable laws, regulations, industry standards, and ethical business practices.

By accessing our website, requesting quotations, submitting artwork, approving designs, placing orders, making payments, receiving products, or using any services supplied by Printezia, you agree to comply with this Acceptable Use Policy.

1. Purpose of this Policy

The purpose of this Policy is to:

  • Protect Printezia, its customers, suppliers, and business partners.
  • Promote lawful and ethical business practices.
  • Prevent misuse of our services.
  • Reduce legal and regulatory risks.
  • Establish acceptable customer conduct.
  • Identify prohibited products, content, and activities.

Printezia reserves the right to refuse, suspend, restrict, investigate, or terminate services where this Policy is violated.

2. Compliance with Applicable Laws

Customers are responsible for ensuring that their products, artwork, content, packaging, labels, marketing materials, and related activities comply with all applicable laws and regulations.

Customers shall not use Printezia’s services for any unlawful purpose.

Compliance responsibilities remain solely with the customer.

Printezia does not provide legal, regulatory, licensing, compliance, or governmental approval services.

3. Prohibited Activities

Customers may not use Printezia’s services to engage in activities that:

  • Violate Applicable Laws
  • Facilitate Illegal Activities
  • Mislead Consumers
  • Infringe Intellectual Property Rights
  • Violate Regulatory Requirements
  • Promote Fraudulent Conduct
  • Support Counterfeiting Activities
  • Facilitate Deceptive Business Practices

Printezia reserves the right to reject any project that may expose the Company to legal, reputational, operational, regulatory, or commercial risk.

4. Intellectual Property Infringement

Customers shall not submit content that infringes upon the rights of others.

This includes:

  • Copyright Infringement
  • Trademark Infringement
  • Patent Infringement
  • Trade Secret Misappropriation
  • Unauthorized Brand Usage
  • Unauthorized Logo Usage
  • Unauthorized Product Replication

Customers must possess all necessary rights, licenses, permissions, and authorizations before submitting content.

5. Counterfeit Products and Packaging

Printezia strictly prohibits the production, printing, sourcing, supply, or facilitation of counterfeit products or counterfeit packaging.

Examples include:

  • Unauthorized Branded Packaging
  • Fake Luxury Product Packaging
  • Fake Cosmetic Packaging
  • Fake Pharmaceutical Packaging
  • Unauthorized Brand Labels
  • Counterfeit Product Inserts
  • Fake Authentication Materials
  • Unauthorized Replicas of Protected Packaging

Printezia reserves the right to request proof of ownership, licensing, distribution rights, authorization, or other documentation before accepting any branded project.

Orders may be rejected without explanation where concerns exist regarding authenticity or authorization.

6. Misleading or Deceptive Packaging

Customers shall not request packaging, labels, inserts, or printed materials that may:

  • Mislead Consumers
  • Misrepresent Product Origin
  • Misrepresent Product Contents
  • Misrepresent Certifications
  • Misrepresent Regulatory Approvals
  • Misrepresent Product Performance
  • Facilitate Consumer Fraud

Printezia may reject any project that appears deceptive, misleading, fraudulent, or potentially unlawful.

7. Prohibited Products

Printezia reserves the right to refuse projects involving products, industries, content, or activities that may be unlawful, highly regulated, unsafe, unethical, or inconsistent with Company policies.

Examples may include:

  • Illegal Products
  • Counterfeit Goods
  • Fraudulent Products
  • Stolen Goods
  • Pirated Materials
  • Illegal Drug Products
  • Illegal Controlled Substances
  • Illegal Gambling Activities
  • Illegal Financial Schemes
  • Money Laundering Activities
  • Fraudulent Investment Programs

This list is illustrative and not exhaustive.

Printezia reserves the right to determine whether a project is acceptable.

8. Restricted Industries and Regulated Products

Certain industries may require additional review before acceptance.

Examples include:

  • Pharmaceuticals
  • Nutraceuticals
  • Medical Devices
  • Health Products
  • Chemicals
  • Agricultural Products
  • Cosmetics
  • Food Products
  • Child-Oriented Products
  • Regulated Consumer Goods

Acceptance of an order does not constitute regulatory approval.

Customers remain solely responsible for legal and regulatory compliance.

9. Product Claims and Marketing Claims

Customers are solely responsible for any claims appearing on products, packaging, labels, inserts, advertisements, or marketing materials.

Examples include:

  • Health Claims
  • Medical Claims
  • Nutritional Claims
  • Environmental Claims
  • Performance Claims
  • Safety Claims
  • Certification Claims

Printezia does not independently verify such claims and assumes no responsibility for their accuracy or legality.

10. Customer-Supplied Content

Customers are solely responsible for all submitted:

  • Artwork
  • Logos
  • Text
  • Images
  • Product Information
  • Specifications
  • Packaging Content
  • Regulatory Statements
  • Barcodes
  • QR Codes

Printezia does not verify the legality, ownership, accuracy, or regulatory compliance of customer-submitted content.

11. Website Use Restrictions

Users shall not:

  • Attempt Unauthorized Access
  • Circumvent Security Measures
  • Introduce Malicious Software
  • Upload Harmful Code
  • Interfere With Website Operations
  • Conduct Automated Scraping Without Authorization
  • Use the Website for Fraudulent Purposes

Printezia may restrict or terminate access where misuse is detected.

12. Abuse of Services

Customers shall not:

  • Submit Fraudulent Information
  • Use False Identities
  • Misrepresent Authority
  • Impersonate Others
  • Engage in Harassment
  • Threaten Employees or Representatives
  • Abuse Customer Support Channels

Printezia reserves the right to discontinue business relationships where abusive conduct occurs.

13. Right to Request Verification

Printezia may request documentation including:

  • Identity Verification
  • Business Registration Documents
  • Trademark Ownership Evidence
  • Licensing Documentation
  • Regulatory Approvals
  • Product Certifications
  • Authorization Letters

Failure to provide requested documentation may result in order rejection, suspension, delay, or cancellation.

14. Right to Refuse Service

Printezia reserves the absolute right, at its sole discretion, to:

  • Reject Quotations
  • Refuse Orders
  • Suspend Projects
  • Cancel Projects
  • Decline Artwork
  • Decline Product Requests
  • Restrict Services

without obligation to disclose the specific reasons for such decisions.

Nothing in this Policy shall obligate Printezia to accept any customer, project, product, order, artwork, design, or request.

15. Reporting Concerns

Individuals or organizations who believe that content, artwork, products, packaging, or materials associated with Printezia may violate intellectual property rights, applicable laws, regulations, or this Policy may contact Printezia for review.

Printezia reserves the right to investigate reported concerns and take appropriate action.

16. No Waiver

Failure by Printezia to enforce any provision of this Policy shall not constitute a waiver of any rights under this Policy.

Printezia may enforce this Policy at any time.

17. Limitation of Responsibility

Printezia’s review of artwork, projects, products, suppliers, or customer information does not constitute:

  • Legal Approval
  • Regulatory Approval
  • Intellectual Property Clearance
  • Compliance Certification
  • Product Certification

Customers remain solely responsible for ensuring compliance with all applicable requirements.

18. Policy Updates

Printezia reserves the right to update, revise, amend, replace, or modify this Acceptable Use Policy at any time.

Updated versions shall become effective immediately upon publication on the website.

Continued use of our website or services constitutes acceptance of any revised version of this Policy.

19. Governing Law

This Policy shall be governed by and interpreted in accordance with the laws of Pakistan.

Any dispute arising under or relating to this Policy shall be subject exclusively to the courts and competent authorities located in Lahore, Pakistan.

20. Contact Information

For questions regarding this Acceptable Use Policy, please contact:

Printezia

Website: printezia.com

Email: print@printezia.com

Location: Lahore, Pakistan

By using our website, requesting quotations, submitting artwork, approving designs, placing orders, making payments, receiving products, or using services supplied by Printezia, you acknowledge that you have read, understood, and agreed to this Acceptable Use Policy.